Ace Group

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Disclaimer

This website is for informational purposes only and is not an official website of Ace Group. It is managed by an authorized channel partner.

Privacy Policy

We are committed to protecting your privacy and ensuring transparency in how your data is handled.

Information We Collect +

i) Information You Provide:
You may provide personal information by filling out forms on our website, contacting us via phone, email, or other communication channels, or interacting with our business partners such as sales agents, estate agents, or advisors. This includes details shared when you register on our website, request property information, schedule site visits, download brochures, submit enquiries, or report issues.

The information you provide may include your name, address, email ID, phone number, and any other details relevant to your enquiry. You may also choose to share additional information, such as contact details from your address book, to access certain features of our services.

ii) Information We Collect Automatically:
When you visit our website, we may automatically collect technical and usage data such as your IP address, browser type, device information, time zone, and operating system. We also collect information about your browsing activity, including pages visited, time spent on pages, links clicked, and interaction behavior. This helps us improve our website performance and user experience.

iii) Information from Third Parties:
We may receive information about you from trusted third-party partners such as advertising networks, analytics providers, and service providers. This data may be combined with the information you provide to us, in order to enhance our services and provide more relevant information about our offerings.

How We Use Your Information +

i) Information You Provide:
We use the information you provide to fulfill our obligations related to any agreements or enquiries made through our website. This includes sharing details about projects, properties, and services you request.

We may also use your information to inform you about similar properties, services, or opportunities that may be relevant to your interests. For existing customers, we may contact you via email, WhatsApp, SMS, or phone regarding related offerings.

For new users, we will only contact you (or allow selected partners to contact you) through your preferred communication method if you have provided consent.

ii) Information We Collect Automatically:
We use automatically collected data to manage and improve our website performance. This includes internal operations such as troubleshooting, data analysis, testing, research, and analytics.

This information helps us enhance user experience, ensure website security, and deliver relevant advertisements. It also allows us to recommend properties, services, or content that may be of interest to you.

iii) Information from Third-Party Sources:
We may combine information received from third-party sources, including sales agents and service providers, with the data you provide and the data we collect automatically.

This combined information is used to improve our services, provide better recommendations, and deliver a more personalized experience based on your preferences.

Information Sharing +

A) Internal Sharing:
We may share your personal information within our organization, including our group companies, subsidiaries, and affiliated entities, for the purpose of providing better services and managing customer relationships.

B) Sharing with Third Parties:
We may share your information with selected third parties where necessary, including:

i) Business partners, suppliers, and service providers (such as real estate agents, sales teams, and professional advisors) for fulfilling your requests or executing any agreements.

ii) Advertising partners and networks to deliver relevant advertisements and marketing communication.

iii) Analytics and search engine providers to help us improve and optimize our website performance and user experience.

C) Legal & Business Transfers:
We may disclose your personal information to third parties under the following circumstances:

i) In case of a business transaction such as a merger, sale, or acquisition, where your data may be transferred as part of the assets.

ii) If required by law, regulation, or legal process, or to enforce our terms and conditions.

iii) To protect the rights, property, or safety of our business, customers, or others, including fraud prevention and risk management.

D) Data Protection Commitment:
We may share limited non-sensitive information such as cookies, email ID, and phone number with trusted external partners for service and marketing purposes.

However, we do not share sensitive personal or financial information such as PAN card details, credit/debit card information, or specific purchase preferences with any external parties.

Data Storage & Security +

A) Data Storage & Processing:
The data we collect from you may be transferred, stored, and processed by our team, affiliated companies, or trusted service providers. These parties may assist in handling your enquiries, providing services, or offering customer support.

By submitting your personal information, you consent to such transfer, storage, and processing of your data. We take all reasonable steps to ensure that your data is handled securely and in accordance with applicable standards.

B) Data Security:
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or damage.

However, please note that no method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security, and any data shared with us is done at your own risk.

Cookies Policy +

Cookies Policy:
Our website may use cookies to distinguish you from other users. This helps us provide you with a better browsing experience and allows us to improve our website performance.

By continuing to use our website, you consent to the use of cookies. A cookie is a small file of letters and numbers stored on your browser or device, which helps us recognize your preferences and enhance your experience.

We use cookies for various purposes, including:

i) Essential cookies required for the proper functioning of our website, such as enabling access to secure areas.

ii) Analytical cookies to understand how visitors interact with our website, helping us improve usability and performance.

iii) Functional cookies to recognize you when you return, allowing us to personalize content based on your preferences.

iv) Tracking cookies to record your browsing activity, such as pages visited and links clicked, so we can provide more relevant content and advertisements.

Please note that third-party service providers may also use cookies, over which we have no direct control.

You can control or disable cookies through your browser settings. However, blocking all cookies, including essential ones, may limit your access to certain features or sections of our website.

We use cookies for various purposes, including:

i) Essential cookies required for the proper functioning of our website, such as enabling access to secure areas.

ii) Analytical cookies to understand how visitors interact with our website, helping us improve usability and performance.

iii) Functional cookies to recognize you when you return, allowing us to personalize content based on your preferences.

iv) Tracking cookies to record your browsing activity, such as pages visited and links clicked, so we can provide more relevant content and advertisements.

Please note that third-party service providers may also use cookies, over which we have no direct control.

You can control or disable cookies through your browser settings. However, blocking all cookies, including essential ones, may limit your access to certain features or sections of our website.

Your Rights +

A) Your Rights:
You have the right to request that we do not process your personal data for marketing purposes. You may opt out of receiving promotional communications from us at any time by contacting us or using the unsubscribe options provided in our communications.

B) External Links:
Our website may contain links to third-party websites, including those of our partners, advertisers, and affiliates. Please note that these websites operate independently and have their own privacy policies.

We do not accept any responsibility or liability for the content or privacy practices of these external websites. We recommend reviewing their privacy policies before submitting any personal information.

Contact Us +

For any queries, please contact us through our official communication channels.